Eighty-five percent of all products repaired are returned to customers within three days. Those that exceed three days, on average, do so by less than one day. Not only does SEL provide you with excellent turnaround time, we conduct root cause analysis of failure on every returned device. We use the information collected from this analysis to constantly improve the quality of our products. If a customer-observed failure cannot be repeated, the product’s electronics are replaced with new components and the product is promptly returned. This allows us to perform ongoing tests, while you are provided with a trustworthy replacement. In order to limit the impact to your organization, we provide you with the quickest return time in the industry. The SEL warranty demonstrates our commitment to continuous improvement, customer service, and our passion for designing quality and reliability into all of our products.